Privacy policy

Last updated: January 2026

Office Sphere (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or contact us regarding our services.

We comply with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.


1. Who We Are

Office Sphere provides enquiry overflow handling and sourcing support services for commercial real estate professionals.

Registered Address:
1/1, 3 Fitzroy Place
Sauchiehall Street
Glasgow
United Kingdom

Email: info@officesphere.org
Website: www.office-sphere.co.uk

For the purposes of data protection law, Office Sphere is the “data controller” of your personal information.


2. Personal Data We Collect

We may collect and process the following personal data:

Information you provide directly

Name

Email address

Phone number

Company or brokerage details

Enquiry content and service requirements

Any information voluntarily submitted through contact forms or communication

Information collected automatically

When you browse our website, we may collect:

IP address

Browser type and version

Device information

Pages visited and time spent

Referral sources

This is typically collected through cookies and analytics tools.


3. Lawful Basis for Processing (UK GDPR)

We only process personal data where the law allows us to. Our lawful bases include:

Legitimate interests – responding to enquiries and operating our business

Consent – where you explicitly opt in to marketing communications

Contractual necessity – if we provide services to you

Legal obligation – where required by law or regulation


4. How We Use Your Information

We use personal data to:

Respond to enquiries and contact requests

Provide our services to commercial real estate professionals

Improve our website and user experience

Maintain internal business records

Communicate about proposals, onboarding, or service updates

Protect against fraud, misuse, or unlawful activity

We do not sell or rent your personal data.


5. Data Sharing and Third Parties

We may share personal data only where necessary, including with:

Website hosting and IT providers

CRM, email, and communications platforms

Professional advisers (legal, accounting)

Regulatory or law enforcement bodies where legally required

All third parties are contractually required to protect your data and comply with UK GDPR.


6. International Transfers

Some service providers may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place (such as UK-approved contractual clauses).


7. Data Retention

We retain personal data only for as long as necessary, including:

To respond to enquiries

To maintain business records

To comply with legal obligations

When data is no longer required, it is securely deleted or anonymised.


8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data

Object to processing based on legitimate interests

Request restriction of processing

Withdraw consent at any time (for marketing)

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

To exercise your rights, contact: info@officesphere.org


9. Cookies

We use cookies to enhance website functionality and analyse traffic. You may control cookies through your browser settings.

For more information, you may request our Cookie Policy.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.


11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.