Frequently Asked Questions
Clear guidelines on data security, turnaround protocols, and non-circumvention rules for corporate agencies.
Yes, 100%. Every workspace shortlist matrix generated by Atlas is delivered as a completely unbranded, white-labeled plain text layout asset. There are no Atlas logos, metadata footprints, or brand watermarks. The output is engineered to be instantly copy-pasted or dropped directly into your brokerage firm's custom presentation slides, pitch documents, or email templates before being routed to your occupier client.
Our standard service level agreement (SLA) guarantees data compilation and delivery in under 8 business hours from the exact millisecond your enquiry commits to our data engine pipeline. For complex, multi-site location briefs or instructions exceeding 100+ desks, our background analytics engine may run alternative secondary tracking passes, but our platform standard remains same-day delivery.
Absolutely not. We enforce an unconditional, legally binding non-circumvention data policy. The client profiles and parameters you log into the sourcing engine remain your exclusive intellectual property. Atlas operates strictly as an insulated back-end infrastructure layer for registered brokers. We never cross-reference client names, bypass your agency firm, or engage in direct acquisition outreach with the occupiers behind your submitted briefs.
Every approved broker profile has an allocation tier managed directly via their secure account metafield database cell. Standard verified accounts open with an allocation baseline (e.g., 1 active brief per billing cycle). When you submit an enquiry, our frontend dynamically updates your counter. Once your allowance reaches zero, the interface auto-locks to protect pipeline integrity. Allowances reset automatically at the start of your billing cycle, and additional sourcing matrices can be unlocked by requesting a corporate subscription profile upgrade from administration.